CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
February 17 @ 8:00 am - February 27 @ 5:00 pm
What Skills Will You Learn?
Hardware
Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
Operating Systems
Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
Software Troubleshooting
Troubleshoot PC and mobile device issues including common OS, malware and security issues
Networking
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshooting
Troubleshoot real-world device and network issues quickly and efficiently
Security
Identify and protect against security vulnerabilities for devices and their network connections
Mobile Devices
Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
Virtualization and Cloud Computing
Compare and contrast cloud computing concepts and set up client-side virtualization
Operational Procedures
Follow best practices for safety, environmental impacts, and communication and professionalism
Jobs You Can Land With CompTIA A+
Help Desk Technician IT Specialist Field Service Technician IT Support Manager Business Analyst Data Support Technician Technical Support Specialist MSP Personnel IT Server Technician
Topics Covered
Lesson 1: Installing Motherboards and Connectors
Lesson 2: Installing System Devices
Lesson 3: Troubleshooting PC Hardware
Lesson 4: Comparing Local Networking Hardware
Lesson 5: Configuring Network Addressing and Internet Connections
Lesson 6: Supporting Network Services
Lesson 7: Summarizing Virtualization and Cloud Concepts
Lesson 8: Supporting Mobile Devices
Lesson 9: Supporting Print Devices
Lesson 10: Configuring Windows
Lesson 11: Managing Windows
Lesson 12: Identifying OS Types and Features
Lesson 13: Supporting Windows
Lesson 14: Managing Windows Networking
Lesson 15: Managing Linux and macOS
Lesson 16: Configuring SOHO Network Security
Lesson 17: Managing Security Settings
Lesson 18: Supporting Mobile Software
Lesson 19: Using Support and Scripting Tools
Lesson 20: Implementing Operational Procedures
Labs Available:
Assisted Lab: Exploring the Lab Environment
Assisted Lab: Installing a Motherboard
Assisted Lab: Installing Power Supplies
Assisted Lab: Installing and Configuring System Memory
Assisted Lab: Installing RAM
Assisted Lab: Installing CPU and Cooler
Assisted Lab: Upgrading and Installing GPU and Daisy-Chain Monitors
Assisted Lab: Exploring the Virtual Machine Lab Environment
Assisted Lab: Compare Networking Hardware
Assisted Lab: Compare Wireless Network Technologies
Assisted Lab: Configure a SOHO Router
Assisted Lab: Compare Protocols and Ports
Assisted Lab: Troubleshoot a Network #1
Assisted Lab: Troubleshoot a Network #2
APPLIED Lab: Troubleshoot a Network #1
APPLIED Lab: Troubleshoot a Network #2
Assisted Lab: Adding Expansion SSD in a Laptop
Assisted Lab: Upgrading Laptop RAM
Assisted Lab: Replacing Laptop Non-User Removable Battery
Assisted Lab: Configuring Laptop Dock and External Peripherals
Assisted Lab: Deploy a Printer
Assisted Lab: Manage User Settings in Windows
Assisted Lab: Support Windows 11
Assisted Lab: Configure Windows System Settings
Assisted Lab: Use Management Consoles
Assisted Lab: Use Task Manager
Assisted Lab: Monitor Performance and Event Logs
Assisted Lab: Use Command-line Tools
APPLIED Lab: Support Windows 10
Assisted Lab: Perform Windows 10 OS Installation
Assisted Lab: Perform Ubuntu Linux OS Installation
Assisted Lab: Install and Configure an Application
Assisted Lab: Troubleshoot a Windows OS Issue
Assisted Lab: Configure Windows Networking
Assisted Lab: Configure Folder Sharing in a Workgroup
Assisted Lab: Manage Linux using Command-line Tools
Assisted Lab: Manage Files using Linux Command-line Tools
APPLIED Lab: Support and Troubleshoot Network Hosts
Assisted Lab: Configure SOHO Router Security
Assisted Lab: Configure Workstation Security
Assisted Lab: Configure Browser Security
Assisted Lab: Troubleshoot Security Issues Scenario #1
APPLIED Lab: Troubleshoot Security Issues Scenario #2
Assisted Lab: Use Remote Access Technologies
Assisted Lab: Implement Backup and Recovery
Assisted Lab: Implement a PowerShell Script
Assisted Lab: Implement Bash Script
Assisted Lab: Manage a Support Ticket
Assisted Lab: Support Active Directory Domain Networking